I am afraid that the shirts I think are not suitable for use.
Why does that come as no surprise to me!!
I have already parcelled up and sent your shirts in the mail - and Yes, they have the incorrect URL on the back.
When you receive it, please return it, unopened, to me, and when you send me a cheque for the residue of Kiwipug's money, please deduct the postage from the amount. As you havn't yet paid for these shirts, I have no need to send you any refund.
Anyone else??
The shirts with the wrong URL have also been sent out to the following:
Bob U (2) Canada Phil Doris
GAB (2) Martini (2) Nopanic-neil (2)
DfH (12) Smokie
If any of these are deemed unsuitable because of the minor error in the URL, then please return them to me and I will send you a refund, and I will personally make up the cost of these to the Sever Fund.
The order book is now closed, and no more shirts will be printed other than to complete the original order for the non-Sebring people!
Del
I'm sorry that you feel this way Del.
No-one is questioning your dedication or efforts to organise this. It is the printer that is in the wrong. He has not delivered what was ordered, and therefore the goods are not of merchantable quality and as a consumer you have the right to a replacement or refund.
You should certainly not be out of pocket through this exercise!! What happens if all 34 people cancel them? It would be ludicrous for you to have to pay out over £350 because of the printer's mistake.
The way I see it, the printer has the choice of:
1. Cancel/Do Not Charge/Refund any shirts that were printed wrongly and have them back if the buyer does not want a replacement (i.e. due to time constraints as with the ones with the US flag I originally ordered to take to the guys in Sebring)
2. Replace the shirts as ordered at no extra cost.
3. A combination of No.2 but also to let the people who have them printed wrongly keep the bad ones to use at Sebring until their reprinted ones are ready.
4. A discount os offered on the incorrect shirts that the buyer can then decide if they want to wear it that way or try to get something else printed over the top of the mistake to correct it.
5. Replace the t-shirts with a nominal cost to cover the now scrap item incorrectly supplied.
No. 3 would certainly be my preferred route but I would be willing to consider Nos. 4 and 5 as well if he is sensible. Let's not forget that the cost to the printer apart from his labour costs is probably less that £2.00 per shirt including the t-shirt itself and the ink.
And most importantly, this is the Printer's error and it is upmto him to put it right or cover any costs incurred!
