Wow.. an axe wielding bunny boiling ticket thief!!! Now if my tickets had been taken by one of those, at least I would have a story to tell!
...and that's the nice things they say about me
Hope you get it sorted out, sounds like Termietermite is your best bet if you get stuck as she's closer to the ACO.
When is the wedding Volvie? Good luck with it all!