Hey DR,
Maybe you should advertise it on *that auction site that shall not be named* as a Houx pass then, when sold, ship it anyway (returning any price difference of course). The recipient will then have the pleasure of being treated in much the same way as if he'd dealt with the ACO direct
Aco aren't that bad surely!
They replied to my e mail eventually (response posted in general discussion) and did send the ticket I'd ordered, even though I'd hoped they'd screw up and send a Houx pass in error.(The toilet staff are so cheerful).
Best advice to DR ,stick it on "that site" and you will get your money back. You can give any excess after costs to a suitable worthy cause.
red