Title: Broken my home internet connection
Post by: Fran on February 05, 2008, 11:23:31 am
I seem to have lost my home internet connection. I got a message up this morning something about a new IP and I just clicked "home location" and "ok". (It didnt give me an option not to click ok!)
I didnt really read it properly so not sure what it actually said to be honest - but it looked official.
Anyway the result is that I dont seem to be able to connect to the internet at all now.
Any of you computer buffs give me a clue as to what I do to get back online? All advice gratefully received. (As long as it isnt "dont click things when you havent read them properly"... )
F
P.S. If its relevant I am with Virgin (ex NTL) and have all the usual firewall/virus stuff.
I didnt really read it properly so not sure what it actually said to be honest - but it looked official.
Anyway the result is that I dont seem to be able to connect to the internet at all now.
Any of you computer buffs give me a clue as to what I do to get back online? All advice gratefully received. (As long as it isnt "dont click things when you havent read them properly"... )
F
P.S. If its relevant I am with Virgin (ex NTL) and have all the usual firewall/virus stuff.
Title: Re: Broken my home internet connection
Post by: Lawnmower Man on February 05, 2008, 01:26:43 pm
Well the famous but horrible "switch i t all off and then switch it all on again". May fix things.
If you restart your PC and if you know how to restart your router/modem that would be less agressive but achive the same result.
If that doesn't work PM me and I try to talk you though so tests.
T.
If you restart your PC and if you know how to restart your router/modem that would be less agressive but achive the same result.
If that doesn't work PM me and I try to talk you though so tests.
T.
Title: Re: Broken my home internet connection
Post by: Fran on February 05, 2008, 01:38:28 pm
"switch i t all off and then switch it all on again".
I tried just a re-start with no improvement, but had to get off to work. I will have a proper go when I get home this evening and see what happens. Thanks.
F
Edit: Hmm - just pondered about pm'ing if I cant get online!
Title: Re: Broken my home internet connection
Post by: LangTall on February 05, 2008, 01:43:41 pm
I seem to have lost my home internet connection. I got a message up this morning something about a new IP and I just clicked "home location" and "ok". (It didnt give me an option not to click ok!)
I didnt really read it properly so not sure what it actually said to be honest - but it looked official.
Anyway the result is that I dont seem to be able to connect to the internet at all now.
Any of you computer buffs give me a clue as to what I do to get back online? All advice gratefully received. (As long as it isnt "dont click things when you havent read them properly"... )
F
P.S. If its relevant I am with Virgin (ex NTL) and have all the usual firewall/virus stuff.
Sounds like that your ISP gave you a new external IP, and your firewall asked you whether you're ok with blocking it? That's all I can come up with at the moment, should be solvable at the firewallsettings.I didnt really read it properly so not sure what it actually said to be honest - but it looked official.
Anyway the result is that I dont seem to be able to connect to the internet at all now.
Any of you computer buffs give me a clue as to what I do to get back online? All advice gratefully received. (As long as it isnt "dont click things when you havent read them properly"... )
F
P.S. If its relevant I am with Virgin (ex NTL) and have all the usual firewall/virus stuff.
Title: Re: Broken my home internet connection
Post by: Barry on February 05, 2008, 05:21:53 pm
We also use virgin as our ISP, and we are still connected, no mention of changes to the system.
