Title: Tickets all arrived from ACO?
Post by: AndyN on June 03, 2003, 10:34:15 pm
My tickets have not yet arrived from the ACO. They have billed me, the ticket office phone is always engaged and the emails remain unanswered. Any ideas? ???
Title: Re:Tickets all arrived from ACO?
Post by: jpchenet on June 03, 2003, 10:40:52 pm
Are you still on the waiting list for any other tickets. Sometimes they won't wend out your allocation until they either have those available for you or you cancel the wait list.
Have you tried both phone numbers?? I know that they weren't answering the phones during the weekend of the Moto GP but that should now be rectified. Also, try faxing them, they've always been pretty responsive to that before.
Have you tried both phone numbers?? I know that they weren't answering the phones during the weekend of the Moto GP but that should now be rectified. Also, try faxing them, they've always been pretty responsive to that before.
Title: Re:Tickets all arrived from ACO?
Post by: Jem on June 04, 2003, 03:58:47 pm
same story here. Phone em up on 0033 243 402475 when you hear the french guy press 3 followed by the star key, this puts you in the queue for an english speaking assistant, took about 10 min hold this morning.
Suggest you insist that they UPS them to you which they agreed to do with me.
Good luck
Jem
Suggest you insist that they UPS them to you which they agreed to do with me.
Good luck
Jem
Title: Re:Tickets all arrived from ACO?
Post by: smokie on June 04, 2003, 09:35:35 pm
I'd be telling them NOT to post them, and go collect at the Rotunda when you get there...especially if there is a French public holiday and strike imminent....
Title: Re:Tickets all arrived from ACO?
Post by: banbury pete on June 05, 2003, 01:43:12 am
Andy
I know how you feel. I ordered my camping pass for Karting Nord the Monday after last years racing. Ended up on the waiting list and was finally offered a place in Beausejour at the start of April. I sent my payment details off the next day and got a conformation letter a couple of weeks later. The money has gone out of my account and I am still waiting. If nothing arrives tomorrow, I feel a rather stiff phone call to France will be in order. >:(
I know how you feel. I ordered my camping pass for Karting Nord the Monday after last years racing. Ended up on the waiting list and was finally offered a place in Beausejour at the start of April. I sent my payment details off the next day and got a conformation letter a couple of weeks later. The money has gone out of my account and I am still waiting. If nothing arrives tomorrow, I feel a rather stiff phone call to France will be in order. >:(
Title: Re:Tickets all arrived from ACO?
Post by: Werner on June 05, 2003, 03:18:47 am
Andy, don't worry. If your tickets don't arrive in time, just take your booking receipt and your payment details with you, go to the office at the racetrack and claim replacement tickets, one of my mates did it 2 years ago and it was no problem.
